Boyd Metals - Blog

The senior management team at Boyd Metals recently embarked upon a journey to determine and document exactly what we as a company stand for. Out of this, we developed a set of core values to serve as the guiding principles for the men and women of Boyd Metals. 

Everything we do at Boyd Metals is for our customers.

We work day in and day out to show you, our customers, the Boyd Difference. By providing you with free resources, industry insights, and a wide variety of products and services, we are working together to surpass your expectations.

Where do you find the Boyd Difference? In our employees.

No matter the department, no matter the position, at Boyd Metals, employees are more than just a number - we are individuals. We’re a family that strives on a daily basis to make a difference in the lives of one another and the lives of our customers.

As we move into 2018 it is time to reflect on 2017. Perhaps the biggest highlight for 2017 was the spring announcement and addition of several new operational and sales positions within the company. Designed to improve our operational efficiencies and increase market penetration, we are pleased to report we are starting to see positive results in both areas with successes yet to come.

David Lyman is definitely a company man. He's will be celebrating 20 years with Boyd Metals in February and has worked in three of our five locations - Ft. Smith, Oklahoma City, and now at Boyd Metals in Little Rock, Arkansas.

Every day, he is focused on putting the customer's needs first. David knows he cannot exceed the expectations of customers by himself - it's a team effort. He relies on his staff and believes in supporting and empowering his team so they can deliver Boyd's best to the client every time.

Steve Harvey is the Vice President and General Manager of Boyd Metals in Fort Smith.  He has a lot going on, but we convinced him to take a quick break and answer a few questions for us. Here's an inside scoop on how he starts the day, what he is looking at in the industry, and why he loves Boyd Metals. Enjoy!

At Boyd Metals, we are committed to providing our customers with better service and more value than any other player in the metal service center industry.

Many of you already know how helpful we can be on the phone. (Thanks for giving us a call!) But many don't realize that we can be pretty helpful online as well. Our website is home to a wide variety of resources that you can take advantage of today for free. From conversion charts to safety data sheets, the information you need is all in one convenient place on our site.

Anyone in their 20’s or older understands that as we age and mature our needs change. What we require to succeed and grow both professionally and personally is vastly different in our teens and 20’s than in our 30’s, 40’s and 50’s. The evolution of a company is no different.

Understanding this, Boyd Metals recently started the process of evaluating our own business model to better position ourselves for future growth and to further our goal of excellence in customer service. As part of this process, we announced several staffing additions and changes.

We recently caught up with Audie Dennis, the General Manager of Boyd Metals in Joplin, to talk with about his work and the challenges he faces on the job. Here are highlights from our visit. Enjoy!

At Boyd Metals, we treat our people - our customers and teammates, like family. The relationships we have in and around the place we work are important to us. We do our best to make sure we are taking good care of each other and that commitment is foundational to this company.

Tom Kennon, Brian Newman, and Betsy Skinner have been kind enough to share about how this company is different and why we are better for it. Enjoy!