Anyone in their 20’s or older understands that as we age and mature our needs change. What we require to succeed and grow both professionally and personally is vastly different in our teens and 20’s than in our 30’s, 40’s and 50’s. The evolution of a company is no different.
Understanding this, Boyd Metals recently started the process of evaluating our own business model to better position ourselves for future growth and to further our goal of excellence in customer service. As part of this process, we announced several staffing additions and changes.
Jack Quinn, QA Manager in our Joplin, MO location, accepted the newly created position of Director of Operational Services. Jack will report directly to me and will work with the General Managers and Warehouse Managers in all locations to create and implement quality, safety and operational programs that will ultimately result in an even more safe, quality conscience work environment and in improved customer service. Jack started as the QA Manager in Joplin in June of 2012 and assumed his new position on August 1st.
Jon Kennon, Sales Manager in our Little Rock, AR facility, accepted the newly created position of Corporate Sales Manager. Jon will report directly to me and will work with the General Managers and Sales Managers in all locations to share best practices and create and implement ideas that will increase the value Boyd Metals brings to its customer base. Jon started as an Account Manager is Boyd’s Fort Smith location in 2007 and was promoted to Territory Manager for Little Rock in 2008 before assuming Sales Manager responsibilities there in 2011. Jon assumed his new duties effective August 1st.
Matt Goodhart, Territory Manager in our Little Rock location, accepted the position of Sales Manager for Little Rock and began his new duties August 1st. Matt started with Boyd Metals as a Buyer in purchasing in January of 2008, moved to sales as an Account Manager in Fort Smith in October of 2009. He transferred to Little Rock as an Account Manager in May of 2010 before being promoted to Territory Manager in July of 2013.
Nick James of Joplin, Caleb Williamson of Fort Smith, Dustin Lister of Oklahoma City, Betsy Skinner of Little Rock, and Jennifer Murray of Oklahoma city were recently appointed to the newly created positions of Senior Account Manager in their respective locations. Nick started with Boyd Metals as an Account Manager in May of 2011, Caleb with Fort Smith in January of 2014, Dustin with OKC in January of 2012, Jennifer with OKC in April of 2006, and Betsy with Little Rock in April of 2006.
Senior Account Managers will continue to handle their current duties but will be tasked with additional responsibilities, including assisting the General Manager and Sales Manager with hiring and training of new Account Managers, helping in some areas of customer credit and assisting the General Manager and Sales Manager as needed. Senior Account Managers officially assumed their new positions August 1st.
We at Boyd Metals feel we have a unique business model that has served us well for 26 years. These changes are designed to reinforce and strengthen our existing model. We continually evaluate our internal business structure and are looking for ways to strengthen ourselves as a company operationally, provide new opportunities for team members to grow and advance and to further our goal of excellence in customer service. Watch for more exciting news as we seek to maximize the value we bring to the life blood of our company, you, the customer.